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EmailSMSKlaviyoLoyalty ProgramsSubscriptions

Retention that drives loyalty

Turn one-time buyers into loyal customers. We build email and SMS programs that nurture relationships, recover abandoned carts, and maximise customer lifetime value.

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Our Process

How we drive results

01

Audit & Setup

We audit your current email/SMS setup, fix deliverability issues, and optimise your tech stack.

02

Flow Architecture

We build automated flows that nurture leads and recover revenue on autopilot.

03

Campaign Strategy

We create a content calendar with campaigns that drive engagement and sales.

04

Optimise & Grow

Continuous A/B testing and segmentation to maximise lifetime value.

What You Get

Full-service retention marketing

Email Campaigns

Strategic campaigns that engage your audience and drive consistent sales.

SMS Marketing

High-impact SMS campaigns with open rates above 90%.

Automated Flows

Welcome series, abandoned cart, post-purchase, and win-back automations.

Segmentation

Personalised messaging based on behaviour, purchase history, and engagement.

Loyalty Programs

Reward your best customers and increase repeat purchase rates.

Analytics & Reporting

Clear reporting on revenue attribution, engagement, and list health.

30%
Revenue from Email
45%
Open Rate Avg
15%
Cart Recovery
2.5x
LTV Increase
Klaviyo Case Studies

Brands growing with retention

Premium Sportswear
£3M+
Revenue generated since partnering through Meta & Klaviyo
424%
Revenue Up
dripuniqueuk.com
Streetwear
$3M+
Revenue generated since 2024 through Meta & Klaviyo
$600k
Ad Spend
shopvaulted.co
Premium Sportswear
226%
Increase in sales since 2025
October 2024
Joined
activeclo.com
See All Case Studies
FAQs

Questions we get asked.

Which email platform do you use?

Klaviyo is our platform of choice for e-commerce because it connects directly to your store data. If you use something else, we'll tell you in the audit whether moving is worth it.

Which flows do you set up first?

The flows that recover the most revenue: welcome series, abandoned cart, post-purchase and win-back. Once those are running, we add segmented campaigns on a content calendar.

How much revenue should email bring in?

Across our clients, email drives around 30% of revenue on average. Where you sit depends on your list size, flows and how often you send.

Is SMS worth adding?

For most fashion and sportswear brands, yes. SMS open rates are above 90%, which makes it ideal for launches, drops and time-limited offers alongside email.

Do you look after deliverability?

Yes. Every engagement starts with an audit of your setup, and we fix deliverability issues before scaling sends so your emails land in the inbox.

Ready to take control?

Free audit. Zero commitment. In one call, you'll know exactly where your growth is stuck and how to fix it.

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